Contact VivaSprie Support

Questions about smart home compatibility, installation, product selection, order status, shipping, returns, or setup?

Send us a message and our support team will help you choose, install, and use your VivaSprie smart home products with confidence.

Email: vivasprie@gmail.com

Typical response time: 1-2 business days

For faster support, please include:

- Your order number, if you already purchased
- The product name or product link
- The smart home platform or app you use, such as Tuya, Smart Life, Alexa, Google Home, Zigbee, Wi-Fi, Bluetooth, or Matter
- Photos or video if the item is damaged, defective, incorrect, or difficult to set up
- A clear description of what you need help with

Please review each product page before ordering, especially the selected version, protocol, gateway requirement, app support, installation method, and package contents